Google IT Support Professional Certificate | Top 5 Courses

Google IT Support Professional Certificate

Know in detail about Google IT Support Professional Certification

Can IT support professionals benefit from this certification from Google?

As a starting point for a career in IT, the Google IT Support Professional Certificate is a great choice. It is not necessary to have prior experience or knowledge of IT to enroll in the Google-developed certificate program available through Coursera. The program provides students with the skills they need to obtain an entry-level position in information technology. In this course, you will learn how to build a computer and install an operating system, as well as information about system administration and security, networking, and troubleshooting.

This program is part of Grow with Google, an initiative designed to provide job development opportunities for employees. The program has been enrolled in over 400,000 places worldwide since it was launched in 2018. With no experience or education required and a low monthly subscription fee, the Google IT Support Professional Certificate offers an ideal path into the IT field.

Overview of the Google IT Support Professional Certification material

Among the five courses in Google’s IT Support Professional Certificate program, you will find video lectures, quizzes, and practical lab sessions. You can also take this course at more than 100 community colleges across the country.

Using a desktop or mobile device, students can access course materials at any time. In the last year, approximately half of all Coursera learners accessed the platform through a mobile device.

You can try Coursera’s Google IT Support Professional Certificate for seven days for free before paying $49 per month. The Google IT Support Professional Certificate costs about $294 if you complete the five courses within six months.

There is a link on the course’s homepage that allows you to apply for financial aid relevant to your course. You will be notified by email if your application has been approved and automatically enrolled in the course.

Course 1: IT Technical Support Fundamentals

First, you’ll get a general overview of the program in the Google IT Support Professional Certificate course. This course introduces learners to the information technology field and its many facets, including computer hardware and software, internet, troubleshooting, and customer service.

After completing this course, you will have an understanding of the inner workings of the Internet, how the binary system works, and how to build a computer from scratch, including how to choose and install an operating system. The course will teach you how applications are created and used by computers as well as common problem-solving techniques used by IT professionals.

It includes 99 videos, 23 readings, and 22 quizzes and is designed to take 21 hours to complete over six weeks.

Course 2: The Bits and Bytes of Computer IT Networking

From modern networking fundamentals to cloud-based applications, this course covers a wide range of topics in computer networking. Students will learn about the five-layer model of computer networks, the standard protocols of TCP/IP communication, various network services, and network troubleshooting tools and techniques. Students will also get an understanding of cloud computing and storage.

This course is designed to take six weeks to complete, with five to six hours of learning each week for a total of 34 hours. A total of 96 videos, 22 readings, and 34 quizzes are included in the course.

Course 3: Operating Systems and You: Becoming a Power User

The third course in the Google IT Support Professional Certificate program focuses on operating systems and the critical tasks IT professionals must perform on them, such as managing software and configuring hardware.

This course will teach you how to manage and control system processes. Upon completing the course, you will also be able to configure users, groups, and permissions, as well as disk partitions and file systems. Your task will be to review system logs, troubleshoot common IT problems, and use remote connection tools. Additionally, you’ll learn how to use the Windows and Linux graphical user interfaces and command-line interpreters to navigate these operating systems’ file systems and how to install, configure, and remove the software.

In total, the curriculum consists of 35 hours of learning time spread over six weeks. The learning time each week is four to seven hours. A total of 112 videos, 51 readings, and 26 quizzes, along with hands-on practice are included.

Course 4: System Administration and IT Infrastructure Support Services

Students participating in this course will learn how to manage multiple computers, as opposed to only one. There is a discussion of the multiuser environment and infrastructure services that are used by large and small organizations. The course provides learners with a deeper understanding of the cloud, such as how cloud infrastructures are set up as well as how cloud resources are managed.

By the end of this course, you will be able to manage and configure servers and know how to manage computers, user information, and productivity. Additionally, you will be educated about recovering an organization’s IT infrastructure following a disaster.

There are 31 hours of learning time plus a final project of 14 minutes during the course that takes six weeks. You will watch 90 videos, read 36 readings, take 35 quizzes, and do a project at the end.

Course 5: IT Support & Security: Defense Against the Digital Dark Arts

In the final course of the Google IT Support Professional Certificate program, you will learn how to safeguard your computer system against various computer threats.

Background information about encryption algorithms is provided, along with how they protect data. Furthermore, you’ll learn about the “three A’s of information security: authentication, authorization, and accounting,” as well as a variety of network security solutions, from firewalls to Wi-Fi encryption. Participants will also learn how each element of a security architecture can be managed with multiple layers.

After completing the course, you will be able to distinguish authentication from authorization and identify authentication systems and types. Along with understanding encryption algorithms and techniques, you will be able to recognize each of their benefits and limitations. Using this knowledge, you’ll be able to assess potential risks and suggest how to minimize them. Furthermore, you will be able to assist others in better understanding security concepts and protecting themselves.

The course is designed to take six weeks to complete, with three to seven hours of learning each week for a total of 29 hours. With 74 videos, 37 readings, and 29 quizzes, there is something for everyone. can be used by IT support professionals in the following ways:

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